Oracle Cloud offers a broad portfolio of software as a service applications, platform as a service, and social capabilities, all on a subscription basis. Oracle Cloud delivers instant value and productivity for end users, administrators, and developers alike through functionally rich, integrated, secure, enterprise cloud services.
 Get a Free Magzine ...Profit:The Executive's Guide to Oracle Applications

Subscribe to the OracleAppsHub to receive notifications when there are new posts:

 get RSS feed
 Oracle Fusion Applications (OFA) is a portfolio of next generation suite of software applications from Oracle Corporation. It is distributed across various product families; including financial management, human capital management, customer relationship management, supply chain management, procurement, governance, and project portfolio management
 Get a Free Magzine ...Profit:The Executive's Guide to Oracle Applications

Author to Sign Service Contract Flow

Posted on January 20th, 2010 by Sanjit Anand ||Email This Post Email This Post

Have you tried OracleappsHub in ipad/iphone/smart Phone? Don't wait. try it today

Service contracts (also called service agreements) are contracts that are usually sold to customers to support, repair and/or maintain some product or service that the customer owns.

These contracts often take advantage of the ability to bill on a recurring basis either monthly,quarterly or annually and can give the customer the ability to pay for their services in advance or in arrears of the period of service.

The most important Process in service Contract is Authoring. Let’s explore in details..

dgreybarrow Authoring

By using Oracle Service Contracts, you can author an original contract, define a contract from a template, or copy another contract. Business rules can be set up to force contracts to go through an approval process to ensure that the contracts are accurate and satisfactory. A quality assurance (QA) check is invoked before the approval workflow is begun. If the QA results show an error,then approval cannot proceed.

dgreybarrow Authoring Business Flow

Service Contract provide and Facilities the steps required of the Author to Sign Service Contract . The Flow Consist of these steps:

  1. Enter Service Contracts
    • Create contract from existing contract, template, or quote.
    • Add contract terms & conditions.
    • Add contract parties and further contract details.
  2. Define Contract Renewal Triggers
    • Define renewal rules.
    • Define repricing rules.
    • Define billing rules.
  3. Apply Customer Payment Information
    • Enter credit card information.
  4. Review Contract For QA Compliance
    • Define quality guidelines for contract QA.
    • Run QA check for the contract.
  5. Approve Contract
    • Manage approvals from company signatories.
  6. Sign Contract
    • Communicate contract terms & service level objectives.

dgreybarrow The Process -Author to Sign

The Author to Sign Contract process includes the following steps:

  1. Its start with Discussion with customer and the vendor for options.
  2. The contracts administrator creates the new contract, by using a template, the copy function, and so on.
  3. The contracts administrator authors the contract.
  4. The contract is submitted for online quality assurance check to make sure that all information is accurate and complete.
  5. The contracts administrator submits the contract to the manager for approval.
  6. The contracts manager approves the contract.
  7. The contracts administrator sends the contract to the customer who then approves and signs it.
  8. The contracts administrator signs the contract.
  9. Once both the vendor and the customer have signed the contract, the contract becomes active and the customer is delivered the contract items according to the terms and conditions of the contract.
Related Posts

Posted in Service Contracts | No Comments »Email This Post Email This Post |

Have you tried OracleappsHub in ipad/iphone/smart Phone? Don't wait. try it today
Leave a Comment

Please note: Comment moderation is enabled and may delay your comment. There is no need to resubmit your comment.