Dunning and EBS R12

Posted on August 25th, 2008 by Sanjit Anand | Print This Post | Email This Post

Quick notes for Dunning Letter in EBS R12.

• The AR Dunning Letters is obsolete in R12.
• The AR Collections Workbench is obsolete in Release 12.
• You will need to install the Oracle Advanced Collections application.
• The basic Collections functionality is available in Oracle Advanced Collections without any extra cost.
  • However, if you wish to use the more complex functionality in the Oracle Advanced Collections, you will need to pay for license cost.
• In R12 Advanced collections, you will now need to run Oracle Advanced Collections Dunning Plans instead.
• To using the Dunning Plan basic functionality you donot requires Oracle Advanced Collections license.
• The Dunning process in R12 Collections is based on Scoring. You can set it up so that a particular score is associated to a Dunning Letter Plan. Then only allow that one customer to get that score.
• Dunning Plans in Advanced Collections replace Dunning Letters in 11i AR , thus dunning Plans will need to be setup.
• Staged Dunning Letters does not exist in R12 Collections rather can be used the Standard Dunning Plans in R12 of Collections. However, for a more complex timing and use of Dunning letters you will want to setup the highly configurable Strategies and send your letters in this manner.
• Customer interactions and correspondence, transaction processing, and dunning activities are consider as basic functionality whereas scoring, collections strategies, enhanced payment and promise processing, automated promise tracking, and automated collector work assignment are consider as advance feature of product.
• In R12, dunning functionality is executed by XML Publisher.
• These are some of seeded template for Dunning in R12.

List of seeded Template (ref:source)

• It is anticipated that Dunning Letters can be delivered via e-mail, fax or print.
• IEX is application code 782 is product code for Advance Collections.
• Dunning Plans include aging bucket parameters for all data levels (customer, account, bill-to, transaction) in Oracle Advanced Collections. That mean A collections manager can configure dunning plans that look at the oldest aged invoice for each customer, along with the score, and have the system send different dunning letters to customers in each aging bucket.This was first Released 11i.IEX.H.
• A migration white paper and migration scripts will be provided to Oracle Receivables Workbench customers moving to Oracle Advanced Collections.

Metalink Reference Note:

• Note 389443.1:Migrating to Oracle Advanced Collections An Overview for Oracle Receivables
• Note:454908.1:Migrating to Oracle Advanced Collections: An Overview for Oracle Receivables Users
• Note:727659.1:How Do You Setup Dunning Plans Now That You’ve Installed R12 Advanced Collections?
• Note:557452.1: What Products need to be Licensed/Installed for Collections to Compile Properly?
• Note:726427.1 :Cannot Print/Email/Fax Dunning Letters in R12, Why?
• Note 289801.1 :About Oracle Advanced Collections Mini-pack 11i.IEX.H