Oracle Service Procurement

Posted on April 11th, 2012 by Sanjit Anand | Print This Post | Email This Post

Oracle Service Procurement simplifies contract management and provides a centralized repository for entitlement information.

Rapidly create, manage, and update service contracts, warranties, and extended warranties on sales of goods or services. Then provide service based on real-time entitlement data. As a result, you minimize contract leakage, increase recurring revenues, and provide targeted services while reducing operational costs.

• Automate Contract Creation
• Automatically create and update warranties that are included in bills of materials
• Create Unique and Complex Contracts Quickly.
• Leverage templates for default coverage terms and other contractual attributes. Ensure contracts or groups of contracts pass pre-defined validation with built-in QA feature.
• Integrate with Oracle Advanced Pricing.
• Retrieve accurate prices of services or usage. Apply volume discounts.
• Create Real-time Repository of Entitlement Information.
• Ensure service levels while preventing contract leakage by creating a single database of entitlement information that can be shared across your service organization.
• Manage Renewals Proactively.
• Automatically inform customers and/or agents of pending contract expiration

Service Procurement need a separate license

iProcurement and Oracle Purchasing are both mandatory for Services Procurement

Beacuse Oracle Services Procurement Integration require Oracle iProcurement which plays a major role in Oracle Services Procurement when requisitioning temporary labor. Oracle iProcurement can also be fully utilized in requisitioning services through Oracle Services Procurement.

If you have licensed and implemented Oracle Services Procurement, then there is additional setup that you can perform in Oracle iProcurement to requisition services and temporary labor.

Reference

You can check Oracle Data sheet for Oracle Service Procurement

1. Integration of Oracle Service Contracts with other modules
2. Oracle – Service Contract Creation APIs
3. OKS Business Flow
4. Author to Sign Service Contract Flow
5. Oracle R12 Enhancements Cheat Sheet > SERVICE CONTRACTS