Business Process Analytics enables you to monitor the performance of your deployed processes.
It measures the key performance indicators in your project and stores them in pre-defined cubes in the database that enable you to analyze the data in multiple perspectives. You can also store the metrics in the Oracle Business Activity Monitoring (BAM) database for real-time monitoring.
Process analysts can view the metrics using dashboards from the Oracle BPM Workspace or Oracle Business Activity Monitoring (BAM).
In summary, Process Analytics track:
- Workload Metrics
- Process and Activity Performance Metrics
- Human Resource Metrics
By default, the BPM Engine stores the values of pre-defined measures and dimensions that are common to all BPM processes. The supported pre-defined measures are:
- Number of active instances by activity, process, and participant
- Average time to complete an activity
- Average time to complete a process
The supported pre-defined dimensions are:
You can also define custom measures according to your needs.