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Get use of “Oracle Diagnostics” Available with Products

Do you know :

Lets take a case, how many of us aware of these problem reported during month end or during normal daily activity by account department . Lets list some of the common problem them from payables:

What next ...finding notes on metalink or raise a SR with Oracle,with the assumption they can fix this. Did you ever realized how many hours or days it takes in resolution. Therefore very similar to FirstAid in our daily life during emergency, why not utilize Oracle Diagnostics.

Payables currently has 15 diagnostics as part of Oracle Diagnostic based out of all common issues faced in earlier releases.

About Oracle Diagnostic

Lets recap , based out of one earlier post [1] regarding Oracle Support Diagnostics which designed to improve:

•Resolving configuration and data issues that would cause processes to fail
•Resolving problems without the need to contact Oracle Support
•Reduction in Resolution time by minimizing the time spent to resolve an issue

Typically Oracle Diagnostic consist of

What are the Oracle Diagnostics Available in AP

Very similar to other products, Payable does have three major Diagnostics

  1. Setup Diagnostics
  2. Activity Diagnostics
  3. Data Collection Diagnostics

With in Setup Diagnostics of AP , these areas are covered:

With in Activity Diagnostics of AP , these areas are covered:

With in Data Collection Diagnostics of AP , these key areas are covered:

Most important,the reports which appears after running the scripts also have the required patch set information. These diagnostics were created from manual/standalone SQL scripts that Oracle normally providing during data fixing and data collection process against a particular SR. Indeed really good collaborative approach.

Best Practices

Period Close Exception Report

This report will shows ALL exceptions that would prevent a period from being closed:

You will notice this report got enhanced ( in 11.5.10/Family Pack F). The new improved Payables Accounting Process report covers the error message section. It has also added section to the end of the Payables Accounting Process Report output to show what transactions could not be accounted by the process. And included in that section a comment to see the corresponding transaction number in the log file to see why the accounting could not be created

Therefore.. Lets the end user/core user know how and when to use these tools to address such of problem on daily basis or during closure time and make a better experience with EBS.

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1 Comment To "Get use of “Oracle Diagnostics” Available with Products"

#1 Pingback By Understanding the Oracle Diagnostics | OracleApps Epicenter On October 7, 2008 @ 3:30 am

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