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Author to Sign Service Contract Flow

Posted on January 20th, 2010 by Sanjit Anand ||Email This Post Email This Post

Service contracts (also called service agreements) are contracts that are usually sold to customers to support, repair and/or maintain some product or service that the customer owns.

These contracts often take advantage of the ability to bill on a recurring basis either monthly,quarterly or annually and can give the customer the ability to pay for their services in advance or in arrears of the period of service.

The most important Process in service Contract is Authoring. Let’s explore in details..

dgreybarrow Authoring

By using Oracle Service Contracts, you can author an original contract, define a contract from a template, or copy another contract. Business rules can be set up to force contracts to go through an approval process to ensure that the contracts are accurate and satisfactory. A quality assurance (QA) check is invoked before the approval workflow is begun. If the QA results show an error,then approval cannot proceed.

dgreybarrow Authoring Business Flow

Service Contract provide and Facilities the steps required of the Author to Sign Service Contract . The Flow Consist of these steps:

  1. Enter Service Contracts
    • Create contract from existing contract, template, or quote.
    • Add contract terms & conditions.
    • Add contract parties and further contract details.
  2. Define Contract Renewal Triggers
    • Define renewal rules.
    • Define repricing rules.
    • Define billing rules.
  3. Apply Customer Payment Information
    • Enter credit card information.
  4. Review Contract For QA Compliance
    • Define quality guidelines for contract QA.
    • Run QA check for the contract.
  5. Approve Contract
    • Manage approvals from company signatories.
  6. Sign Contract
    • Communicate contract terms & service level objectives.

dgreybarrow The Process -Author to Sign

The Author to Sign Contract process includes the following steps:

  1. Its start with Discussion with customer and the vendor for options.
  2. The contracts administrator creates the new contract, by using a template, the copy function, and so on.
  3. The contracts administrator authors the contract.
  4. The contract is submitted for online quality assurance check to make sure that all information is accurate and complete.
  5. The contracts administrator submits the contract to the manager for approval.
  6. The contracts manager approves the contract.
  7. The contracts administrator sends the contract to the customer who then approves and signs it.
  8. The contracts administrator signs the contract.
  9. Once both the vendor and the customer have signed the contract, the contract becomes active and the customer is delivered the contract items according to the terms and conditions of the contract.

Posted in Service Contracts | No Comments »

Release 12 Localizations – Financials for Asia Pacific

Posted on January 18th, 2010 by Sanjit Anand ||Email This Post Email This Post

Those who are implementing Oracle EBS suite in Asia Pacific may have some local statutory Tax Requirement requirement. If have localization take a note some of GST specific report been moved to E Business Tax in R12.

  • Korean Tax Reporting
    • Setup Change, which is mostly for Withholding:
      • First one Profile Option Name Change From ‘GL: Set of Books Name’ To ‘GL: Ledger Name’
      • Korean Company Information defined as HR Locations – and associated to HR Organization in 11i will be upgraded to Legal Entity model in R12
      • To define new company information or modify upgraded definitions, users must access the new Legal Entity Configurator flow
        Business Locations – and respective Tax Registration Numbers which are not legal addresses can still be defined as HR Locations for reporting purposes
    • VAT Tax Report -Korean VAT report and extract have been classified as Business reports, therefore the parameter Reporting Level will have two display values: ‘Ledger’ and ‘Operating Unit’ and no longer display ‘Legal Entity’ like in 11i. This report can be extract under Oracle E-Business Tax responsibility.
  • Singapore Tax Requirement
    • Taxes Setup Changes:
      • Singaporean Company Information which was defined as HR Locations in 11i is now upgraded to Legal Entity model in R12
      • To define new company information or modify upgraded definitions, users must access the new Legal Entity Configurator flow
      • Singapore Input and Output tax codes definition will be upgraded to Oracle E-Business Tax model
      • To define new Singapore taxes or modify upgraded ones, users must access the new Regime to Rates flow
      • Supplier Exchange Rate will be stored as part of line determination factor in eBTax model
      • User will need to enter Supplier Exchange Rate through eBTax UI.
      • Gain/Loss Report, GST F5 Report will select supplier exchange rate from eBTax model
    • Reports Changes
      • GST F5 Report
      • Input Taxes Gain/Loss Report
  • Taiwanese Tax Reporting, the only change is these are moved into xml Publisher.
    • Input Tax Report
    • Payables Sales/Purchase Return and Discount Certificate
    • Purchase Return and Discount Report
    • Output VAT Report
    • Receivables Zero-Rate Tax Report
    • Receivables Government Uniform Invoice Report
    • Sales Return and Discount Report
    • Pro-Forma 401 Report
  • India Localizations

Oracle Financials for India previously was referred to as India Localization and was a product outside the Oracle E Business Suite.

From Release 12 onwards Oracle Financials for India will be part of the Oracle E Business Suite as a standard product.

Posted in R12 | No Comments »